Crisis Support: 
Mental health resources and helplines

If you are struggling, contact your GP or Care Coordinator if you have one. They are your first port of call if you are feeling worse, both physically and mentally, or if you feel you require medication or need to change your medication.


Ask for an urgent/emergency appointment if necessary.


South West London and St George’s Mental Health Trust Crisis Support 24/7 Mental Health Crisis Line - 0800 028 8000.




If you feel you cannot keep yourself safe, if you have harmed yourself, or you feel you are at immediate risk of harming yourself or others, ring 999 for an ambulance or go to A&E (Kingston Hospital NHS Trust, Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB).


Other Support


Local Recovery Cafes


Recovery cafes support people in reducing immediate distress, anxiety, or crisis and to safely plan how to manage future difficulties, drawing on strengths, resilience and coping mechanisms.


966 Garratt Lane, Tooting, SW17 0ND.

Tel: 07794 394 920. Email:


296 Kingston Road, SW20 8LX. Tel: 07908 436 617. Email:


The Maytree


The Maytree is a London based charity that supports people through suicidal periods, offering a one-off 4 night/5 day stay.


020 7263 7070 10am-6pm daily. 

Link to their website here. 


Richmond Mind


Richmond Mind offer face-to-face crisis support in the evenings for Kingston and Richmond residents at Journey Recovery Hubs.


Monday, Tuesday, Wednesday, Friday (6-10pm) and Saturday (2-10pm) at the Alfriston Centre, 3 Berrylands Road, Surbiton, KT5 8RB.


Tuesday, Thursday, Friday (6-10pm) and Sunday (2-8pm) at 32 Hampton Road, Twickenham, TW2 5QB.


To self-refer please complete the self-referral form here or get in touch on 020 3137 9755 or



Papyrus for children and young people aged under 35 years old, a confidential support and advice service for those concerned about someone who is feeling suicidal and for those thinking about suicide. Find the link to their website here


Call: 0800 068 4141 Text: 07860 039 967 Email:




Shout is a 24/7 text support service. Text Shout to 85258 or visit their website here.


Saneline offers specialist emotional support and information to anyone affected by mental health difficulties, including family, friends and carers.


Tel: 0845 767 8000 (every evening, 6pm – 11pm)

Email support:

Support forum on their website here