Member of Parliament for Richmond Park and Liberal Democrat spokesperson for transport and climate change.

Constituent Services

Constituent Services

If you need help with something connected to housing, waste disposal, schools, parking, planning or any other locally-delivered service, the best place to start is with the local Council.


If you live in the London Borough of Richmond Upon Thames

You can see all the services provided by Richmond Council and how to reach the relevant departments on their website, here: https://richmond.gov.uk/

If you aren’t sure which department to contact or how to reach them, you can call the main Council reception on 020 8891 1411 or see other contact details here: https://richmond.gov.uk/contacting_the_council

If your problem is not resolved by the relevant Council department, or you want to share your views on local issues, the best course of action is to contact your local ward councillor. Each of Richmond’s 18 wards has three elected ward councillors, who are there to help residents with local matters. You can find yours and contact them by entering your postcode here: https://www.richmond.gov.uk/councillors

Lastly, you can sign up for Richmond Council’s weekly e-updates (email newsletter) here: https://www.richmond.gov.uk/news

If you live in the Royal Borough of Kingston Upon Thames

You can see all the services provided by Kingston Council and how to reach the relevant departments on their website, here: You can see all the services provided by Richmond Council and how to reach the relevant departments on their website, here: https://www.kingston.gov.uk/

If you aren’t sure which department to contact or how to reach them, you can call the main Council reception on 020 8547 5000 or see other contact details here: https://www.kingston.gov.uk/contact

If your problem is not resolved by the relevant Council department, or you want to share your views on local issues, the best course of action is to contact your local ward councillor. Each of Kingston’s 16 wards has three elected ward councillors, who are there to help residents with local matters. You can find yours and contact them by entering your postcode here: https://www.kingston.gov.uk/info/200267/councillors/671/your_ward_councillors

Lastly, you can sign up for Kingston Council’s email newsletter here: https://www.kingston.gov.uk/info/200175/your_council_democracy_and_elections/1649/sign_up_to_our_new_borough_newsletter




If you would like to share your views about a national policy issue


If you are a Richmond Park constituency resident and you would like to share your views on national matters with me please email me on sarah.olney.mp@parliament.uk.

Please include your full name and home address in your email.

I will endeavour to reply to your email as soon as I can. Though it is not always possible to respond as quickly as I would like, please be assured that all emails are read and appreciated.

If you are not a resident of my constituency, please write to your own MP to share your views. You can find your own MP by putting your postcode in here: https://members.parliament.uk/members/commons




If you would like assistance with a personal matter


If you have a need help with a problem that the relevant local, London or national authorities are not addressing please email my office: office@saraholney.com.

Please be sure to include your full name and home address in your email, as I am not permitted to assist residents of other constituencies.

Please note that you may be contacted by my casework staff for further details and to offer assistance at my request.

I am not holding face to face surgeries at the moment because of Covid-19, but phone calls to constituents can be arranged upon request.




If you would like to talk about a service provided by the Greater London Authority, including Transport for London, or a decision by the Mayor of London


The Mayor of London delivers London transport services, including public transport, the ULEZ and Congestion Charge Zones, maintenance of red routes, road design and emergency services. The Mayor works with the Greater London Authority (GLA) to develop policy on all areas of London service provision.

You are represented in the London Assembly in two ways. Richmond Park sits in the Southwest London GLA constituency, a single seat that comprises the boroughs of Kingston, Richmond upon Thames and Hounslow. Our Assembly Member is Tony Arbour AM. If you would like to contact him as your representative regarding any London-delivered services or decisions by the Mayor’s Office he can be emailed at tony.arbour@london.gov.uk

In addition to the 14 members of the London Assembly representing specific constituencies, there are an additional 11 London-wide assembly members who are selected by proportional representation based on which political party Londoners vote for. Sarah Olney works closely with Liberal Democrat Assembly Member Caroline Pidgeon, who is available to answer questions and take up issues related to London policy and services. As Deputy Chair of London’s Transport Committee, Caroline has been invaluable in raising issues with the Mayor’s Office for Richmond Park constituents. Caroline Pidgeon AM can be reached by email at: caroline.pidgeon@london.gov.uk

Elections for Mayor and the London Assembly were postponed from May 2020 to May 2021 due to Covid-19. If you have not registered to vote, I urge you to do so by contacting electoral services for Richmond here or for Kingston here.